Terms of Service

Last updated: September 7, 2026  |  PocIv, LLC (DBA ProofMode Health)  |  Henderson, NV  |  Effective on first download or subscription

Please read these Terms of Service ("Terms") carefully before using any ProofMode Health website, mobile application, course, or digital service (collectively, the "Services"). These Terms constitute a legally binding agreement between you and PocIv, LLC, doing business as ProofMode Health ("ProofMode Health," "we," "us," or "our"), a Nevada limited liability company.

1. Acceptance of Terms

By accessing or using any of our Services — including our websites (proofmodehealth.com, go.proofmodehealth.com, portal.proofmodehealth.com, and proofmodelabs.com), our mobile applications (including the Your Pharmacist app), our courses, our email or SMS communications, or any related digital service — you acknowledge that you have read, understood, and agreed to be bound by these Terms and by our Privacy Policy.

If you do not agree to these Terms, do not download, install, access, or use our Services. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

You must be at least 18 years of age (or the age of majority in your jurisdiction) to create an account or subscribe to a paid Service. Services are intended for individuals located in the United States; use from other jurisdictions is at your own risk and subject to local law.

2. App and Website Use

Our Services include, without limitation:

• Websites: Educational content, blog articles, marketing pages, and resource libraries published on proofmodehealth.com and related domains.
• Mobile Applications: The Your Pharmacist app, distributed through the Apple App Store and other authorized channels, which provides pharmacist-designed medication information, wellness education, tools, and related features.
• Courses and Programs: Structured educational offerings such as ProofMode Reset (a 14-day gut, brain, and energy reset program), accessed through the client portal at portal.proofmodehealth.com.
• Digital Content and Communications: Newsletters, podcasts, downloadable guides, SMS updates, and other digital resources.

You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code of any application
• Interfere with, disrupt, or attempt to gain unauthorized access to any Service, server, or network
• Use any automated system, bot, or scraper to access the Services
• Upload or transmit any virus, malware, or other harmful code
• Use the Services to violate any law, infringe any right of another party, or harass or harm any person
• Use the Services to build, train, or fine-tune any artificial intelligence or machine learning model

We reserve the right to monitor use of the Services, investigate suspected violations, and take appropriate action, including suspending or terminating accounts.

3. Subscription Billing and Auto-Renewal

Certain features of our Services — including premium features of the Your Pharmacist app and enrollment in some ProofMode Health courses — are available only through paid subscriptions ("Subscriptions"). By purchasing a Subscription, you agree to the pricing, payment, and auto-renewal terms below.

Pricing and Payment

Subscription pricing, features, billing frequency (for example, monthly or annual), and any applicable taxes will be displayed at the point of purchase. All prices are in U.S. dollars unless otherwise stated. You authorize us — or the applicable app store — to charge your selected payment method for all Subscription fees.

Subscription Title, Length, and Content

Our current in-app subscription offerings for the Your Pharmacist app include:

• Your Pharmacist Premium — Monthly. Subscription length: 1 month, auto-renewing. Content and services delivered: full access to pharmacist-designed medication tools, drug‑nutrient depletion alerts, personalized supplement guidance, and premium wellness education inside the Your Pharmacist app.
• Your Pharmacist Premium — Annual. Subscription length: 12 months, auto-renewing. Content and services delivered: same as monthly, at a reduced per-month rate.

The exact price of each subscription, any introductory offer or free trial, and the per‑unit price where applicable, are displayed inside the app on the subscription screen before you confirm the purchase. Prices are shown in your local currency where supported by the Apple App Store.

Auto-Renewal

Your subscription automatically renews at the end of each billing period at the then-current renewal price for the same subscription length, unless you cancel at least 24 hours before the end of the current period.

• Payment will be charged to your Apple ID account at confirmation of purchase.
• Your account will be charged for renewal within 24 hours prior to the end of the current period, at the cost of the chosen subscription package.
• Subscriptions may be managed by you, and auto-renewal may be turned off by going to your Apple ID Account Settings after purchase.
• No cancellation of the current subscription is allowed during the active subscription period. Turning off auto-renewal prevents future charges but does not refund or shorten the current period.
• If pricing changes, we and Apple will provide notice as required by applicable law and App Store policies before the new price takes effect, and Apple will request your affirmative consent to the new price where required.

App Store Purchases

For subscriptions purchased through the Apple App Store, billing, price display, tax collection, and payment processing are handled by Apple under the Apple Media Services Terms and Conditions. Refunds for App Store purchases are governed by Apple's refund policies and must be requested directly from Apple through reportaproblem.apple.com. ProofMode Health cannot issue refunds for purchases made through the App Store.

4. Free Trials and Introductory Offers

From time to time, we may offer a free trial or introductory offer for a Subscription so you can evaluate the Service before being charged.

• Auto-conversion: Unless you cancel at least 24 hours before the end of the free trial or introductory period, your Subscription will automatically convert to a paid, auto-renewing Subscription, and your Apple ID account will be charged the applicable renewal price.
• Forfeiture of unused trial: If you purchase a paid subscription before the end of a free trial, any unused portion of the free trial period will be forfeited.
• One trial per user: Free trials are typically limited to one per user or Apple ID. We reserve the right to refuse, modify, or terminate a free trial at any time and for any reason.
• Eligibility: Not all users may be eligible for a free trial or introductory offer. Eligibility is determined at our discretion and by Apple's rules.
• Feature access: Free trials may include limited or full feature access as described at the point of enrollment.

To avoid being charged after a free trial, turn off auto-renewal at least 24 hours before the trial ends through your Apple ID Account Settings (for iOS trials) or through your ProofMode Health account settings (for web trials).

5. Cancellation and Restore Purchases

How to Cancel

iOS in-app Subscriptions (including Your Pharmacist app):

• Open the Settings app on your iOS device
• Tap your name, then tap Subscriptions
• Select the Subscription you want to cancel
• Tap Cancel Subscription and confirm

Cancellation takes effect at the end of the current billing period. You will continue to have access to paid features until the end of that period.

Web-purchased Subscriptions and course enrollments: Log into your account at portal.proofmodehealth.com and follow the cancellation instructions, or contact us at support@proofmodehealth.com.

Restore Purchases

If you have a previous Subscription or one-time purchase associated with your Apple ID, you can restore it inside the Your Pharmacist app using the Restore Purchases option in the settings menu. This will re-associate your active entitlements with your device. If you experience any issue restoring purchases, please contact us at support@proofmodehealth.com.

Refunds

Refunds for Subscriptions purchased through the Apple App Store must be requested directly from Apple through reportaproblem.apple.com. Refunds for web-purchased Subscriptions and course enrollments are governed by the specific offer terms displayed at checkout, applicable law, and our good-faith review process. Contact support@proofmodehealth.com for assistance.

6. No Medical Advice

7. User Responsibility for Medication Information

Some Services, including the Your Pharmacist app, allow you to enter, view, or track information about prescription medications, over-the-counter products, supplements, dosages, timing, and related personal health information ("Medication Information").

You are solely responsible for the Medication Information you enter into or interact with through our Services. You agree that:

• You will only enter Medication Information about yourself or an individual for whom you have proper legal authority (for example, a minor child, or an individual for whom you hold a valid healthcare proxy or power of attorney)
• You will use good-faith effort to enter accurate, current, and complete information
• You will verify all medication names, doses, and instructions against the actual prescription label, package insert, or guidance from your prescriber or pharmacist
• You will not rely solely on our Services to make medication decisions and will consult your prescriber or pharmacist before making any change to your medication regimen
• You understand that any drug interaction alerts, depletion notices, timing reminders, or other automated outputs from our Services are educational in nature and are not a substitute for a formal medication review by a licensed pharmacist or prescriber

To the fullest extent permitted by law, ProofMode Health is not liable for any harm, injury, or adverse outcome resulting from your reliance on Medication Information entered into, generated by, or displayed through our Services.

8. Permitted Use

Subject to your compliance with these Terms and payment of any applicable Subscription fees, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your own personal, non-commercial wellness education and information purposes.

You may not:

• Sell, resell, rent, lease, sublicense, or otherwise commercially exploit the Services
• Copy, reproduce, distribute, publicly display, publicly perform, or create derivative works from any Service content without our prior written consent
• Share your account, login credentials, or Subscription access with any other person
• Frame, mirror, or scrape our websites or applications
• Remove or alter any copyright, trademark, or proprietary notices displayed in the Services
• Use the Services in any way that violates applicable law, infringes another party's rights, or breaches these Terms

All rights not expressly granted to you are reserved by ProofMode Health and its licensors.

9. Intellectual Property

All content, features, and functionality of the Services — including but not limited to text, video, audio, graphics, illustrations, images, photographs, icons, logos, trademarks, service marks, trade dress, software, code, algorithms, course materials, protocols, frameworks, product names, and the overall look and feel of our websites and applications — are the exclusive property of PocIv, LLC (DBA ProofMode Health) or its licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws of the United States and other jurisdictions.

"ProofMode Health," "ProofMode Reset," "ProofMode Labs," "Your Pharmacist," and related names, logos, and slogans are trademarks or trade names of PocIv, LLC. You may not use these marks without our prior written permission.

Any feedback, suggestions, ideas, or other information you submit to us regarding the Services ("Feedback") is non-confidential and becomes our property. You grant us a perpetual, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, publish, and distribute the Feedback for any purpose without compensation or attribution to you.

10. Limitation of Liability

To the fullest extent permitted by applicable law, PocIv, LLC, its officers, directors, employees, agents, contractors, licensors, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including but not limited to loss of profits, revenue, data, goodwill, business opportunity, or other intangible losses — arising out of or in connection with:

• Your access to, use of, or inability to access or use the Services
• Any content, information, tool, or feature made available through the Services
• Any conduct or content of any third party referenced in or linked from the Services
• Unauthorized access to or alteration of your transmissions, account, or data
• Any health decision, medication decision, or health outcome resulting from your use of the Services
• Any failure, delay, or interruption of the Services

In no event shall our total aggregate liability to you for all claims arising under or relating to these Terms or the Services exceed the greater of (a) the amount you paid us for the specific Service giving rise to the claim in the twelve (12) months preceding the claim, or (b) fifty U.S. dollars ($50.00 USD).

The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or availability. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.

Some jurisdictions do not permit the exclusion or limitation of certain warranties or liability. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Privacy Reference

Your privacy is important to us. Our collection, use, storage, and disclosure of personal information — including any Medication Information you provide through the Your Pharmacist app — is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Services, you consent to the data practices described in the Privacy Policy. We encourage you to review the Privacy Policy regularly, as it may be updated from time to time.

12. Termination

These Terms remain in effect for as long as you use the Services.

You may terminate your account or cancel your Subscription at any time by following the instructions in Section 5 (Cancellation and Restore Purchases) or by contacting us at support@proofmodehealth.com. Cancellation of a Subscription does not automatically delete your account; contact support if you would like us to close your account and delete your data (subject to any legal retention requirements described in the Privacy Policy).

We may suspend or terminate your access to any or all of the Services at any time, with or without notice, if we reasonably believe you have violated these Terms, engaged in unlawful or fraudulent activity, or created a risk of legal exposure or harm to ProofMode Health, our users, or third parties.

Upon termination, your right to access the Services ends immediately. Sections of these Terms that by their nature should survive termination — including Intellectual Property, No Medical Advice, User Responsibility for Medication Information, Limitation of Liability, Governing Law, and this Termination clause — will survive.

13. Changes to Terms

We may modify these Terms at any time to reflect changes in our Services, legal requirements, or business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where required by law or app-store policy, provide additional notice (for example, an in-app notification, an email to registered users, or a banner on our websites).

Your continued use of the Services after the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services and, if applicable, cancel your Subscription.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Clark County, Nevada, and you consent to the personal jurisdiction and venue of those courts.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

15. Apple App Store Additional Terms

These additional terms apply only to your download, installation, and use of ProofMode Health mobile applications (including the Your Pharmacist app) obtained through the Apple App Store (each, a “Licensed Application”). To the extent anything in these Apple App Store Additional Terms conflicts with the rest of these Terms, these additional terms control with respect to your use of the Licensed Application on Apple devices.

Acknowledgement

You acknowledge that these Terms are concluded between you and PocIv, LLC (DBA ProofMode Health) only, and not with Apple Inc. (“Apple”). ProofMode Health, not Apple, is solely responsible for the Licensed Application and its content. You further acknowledge that Apple has no obligation whatsoever to provide any maintenance or support services with respect to the Licensed Application.

Scope of License

The license granted to you for the Licensed Application is a limited, non-transferable license to use the Licensed Application on any Apple-branded products that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the Licensed Application may also be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing.

Maintenance and Support

ProofMode Health is solely responsible for providing any maintenance and support services with respect to the Licensed Application, as specified in these Terms or as required by applicable law. You and ProofMode Health acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

Warranty

ProofMode Health is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Licensed Application to you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of ProofMode Health.

Product Claims

You and ProofMode Health acknowledge that ProofMode Health, not Apple, is responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession and use of the Licensed Application, including but not limited to: (i) product liability claims; (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the Licensed Application’s use of the HealthKit and HomeKit frameworks.

Intellectual Property Rights

You and ProofMode Health acknowledge that, in the event of any third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party’s intellectual property rights, ProofMode Health, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Developer Name and Address

Any questions, complaints, or claims with respect to the Licensed Application should be directed to:

• PocIv, LLC (DBA ProofMode Health)
• 1550 W Horizon Ridge Pkwy, Ste R #3005
• Henderson, NV 89012, United States
• Email: support@proofmodehealth.com

Third Party Terms of Agreement

You must comply with applicable third-party terms of agreement when using the Licensed Application (for example, your wireless data service agreement).

Third Party Beneficiary

You and ProofMode Health acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms as they apply to your license of the Licensed Application, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

16. Contact and Support

For questions about these Terms, billing questions, cancellation help, technical support, or any other concern regarding the Services, please contact us:

• Support Email: support@proofmodehealth.com
• Business: PocIv, LLC (DBA ProofMode Health)
• Mailing Address: 1550 W Horizon Ridge Pkwy, Ste R #3005, Henderson, NV 89012
• Website: proofmodehealth.com

We aim to respond to support inquiries within two (2) business days.