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Privacy Policy

How ProofMode Health, the Your Pharmacist iOS app, our courses, and related digital services collect, use, and protect your information.

Last updated: September 7, 2026  |  PocIv, LLC (DBA ProofMode Health)  |  Henderson, NV  |  Applies to websites, courses, and mobile apps

This Privacy Policy describes how PocIv, LLC, doing business as ProofMode Health ("ProofMode Health," "we," "us," or "our"), collects, uses, and shares information when you use our websites — proofmodehealth.com, go.proofmodehealth.com, portal.proofmodehealth.com, and proofmodelabs.com — our courses, our email and SMS communications, and our mobile applications including the Your Pharmacist app on the Apple App Store (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Services.

Short version. The Your Pharmacist app is designed to keep your personal medication information on your device. We don't sell your data. Apple handles all subscription billing. You can export or delete your data at any time inside the app. If you have questions, email support@proofmodehealth.com.

1. Information We Collect

Information You Provide Directly

When you register for a course, contact us, subscribe by email or SMS, or create an account tied to our Services, we may collect:

  • Name — your first and last name
  • Email address — used for account access, communications, and course delivery
  • Phone number — collected only when you voluntarily provide it, typically to opt into SMS communications
  • Payment information — processed securely by Stripe (courses), Shopify (supplements at proofmodelabs.com), and Apple (in-app subscriptions). We do not store your full credit card details on our servers.

Information Collected Automatically on Our Websites

When you visit our websites, we automatically collect certain usage data, including:

  • Pages visited, time spent, and navigation paths
  • IP address, browser type, and device information
  • Referring URLs and search terms
  • Cookie and tracking pixel data (see Section 6 — Cookies and Tracking)

This data is collected primarily through Google Analytics (Measurement ID: G-0M1NE3T707) and used in aggregate, anonymized form to understand how visitors use our websites.

Information Collected by the Your Pharmacist App

See Section 4 below for a full, plain-language breakdown of what the Your Pharmacist app does and does not collect.

2. How We Use Your Information

We use the information we collect to:

  • Deliver course access — enroll you in purchased courses and provide access through portal.proofmodehealth.com
  • Send email communications — enrollment confirmations, course updates, educational content, and promotional emails (you may unsubscribe at any time)
  • Send SMS messages — only when you have explicitly opted in (see Section 3)
  • Process payments — fulfill purchases made through our websites, our stores, and, for in-app purchases, through Apple
  • Provide customer support — respond to inquiries at support@proofmodehealth.com, troubleshoot issues, and fulfill requests
  • Operate and improve the Your Pharmacist app — validate your subscription with Apple, deliver features you request, and diagnose crashes
  • Improve our Services — analyze usage data in aggregate to identify improvements
  • Comply with legal obligations — respond to lawful requests from public authorities

3. SMS / Text Messaging

ProofMode Health operates an SMS messaging program for enrolled clients and opted-in contacts. Please read this section carefully — it governs how we use text messaging and your rights with respect to SMS communications.

SMS Consent Notice

By opting in to SMS communications via a form on our website, you consent to receive text messages from ProofMode Health. SMS consent is never required as a condition of purchasing any product or service.

Message frequency: Varies based on your course enrollment and preferences.

Message and data rates may apply. Standard messaging rates from your mobile carrier may apply to messages you send and receive.

To opt out: Reply STOP to any SMS message at any time. You will receive a confirmation and will receive no further messages.

For help: Reply HELP to any message or contact us at support@proofmodehealth.com.

How We Use SMS

  • Enrollment confirmations when you register for a course
  • Session reminders and upcoming content notifications
  • Course-related announcements and updates
  • Occasional promotional messages about new courses or offerings (only for opted-in contacts)

SMS Consent and Third Parties

Your SMS consent and phone number are not shared with third parties for their marketing purposes. We share your information with our SMS service provider (GoHighLevel / Katalyst CRM) solely for the purpose of delivering messages on our behalf. This provider is contractually obligated to protect your information and use it only for message delivery.

Effect of Opting Out

Opting out of SMS communications does not affect your course enrollment, access to the client portal, or any other service you have purchased. You will continue to receive email communications unless you separately unsubscribe from those as well.

4. The Your Pharmacist App — Privacy Details

The Your Pharmacist app is a pharmacist-designed tool for managing medications, drug–nutrient interactions, and wellness plans. It is distributed exclusively through the Apple App Store. This section explains, in plain language, what the app does and does not do with your data.

What stays on your device

By default, information you enter into the Your Pharmacist app is stored locally on your iPhone or iPad using Apple's secure on-device storage. This includes:

  • Your medication list, doses, and schedules
  • Supplements, peptides, and wellness routines you track
  • Personal notes, tags, and reminders you create
  • Interaction, timing, and depletion alerts calculated from your list
  • Your progress inside guided plans and educational modules

We do not transmit your medication list to our servers unless you explicitly enable an optional sync, backup, or sharing feature and confirm the transfer. If we later add optional iCloud sync, it will use your own iCloud account under Apple's privacy protections, and we will never receive a copy.

What we collect when you subscribe

Premium features are unlocked through an auto-renewing subscription purchased inside the app. When you subscribe:

  • Apple processes the purchase. We never see your credit card, bank details, Apple ID password, or full payment information.
  • Apple sends us a subscription receipt confirming whether your subscription is active. We use RevenueCat to validate that receipt.
  • We generate an anonymous subscriber ID so we can restore your subscription across devices and after reinstalls.
  • If you use the Restore Purchases button, Apple returns your active entitlements to the app — no additional data is transmitted to us.

What we collect when you create an optional account

If you choose to create a ProofMode Health account inside the app (for example, to unlock cross-device access, receive email support, or join a course), we collect the email address you provide, and any name and preferences you supply. Creating an account is optional and not required to use the app's core features.

Notifications

The app can send you local notifications — medication reminders, dose timing alerts, and check-in prompts — that are scheduled and delivered entirely on your device by iOS. These notifications do not require a server, and we do not receive a copy of them. You can enable, disable, or customize notifications at any time inside the app or in your iOS Settings under Notifications.

If we later add optional push notifications sent from our servers (for example, subscription messages or educational broadcasts), you will be asked to grant permission the first time, and you may revoke it at any time from iOS Settings.

Diagnostics and analytics

We may collect anonymous diagnostic and analytics data to keep the app stable and improve it over time. This data is limited to:

  • Crash reports and error logs (no medication content, no personal identifiers)
  • Aggregated feature usage counts (for example, "the reminder screen was opened X times this week")
  • Device model, iOS version, app version, and language settings

Where iOS asks you for App Tracking Transparency permission, you may decline; we will not track you across other apps or websites if you decline.

Health data

The Your Pharmacist app does not connect to Apple HealthKit at launch. If we add HealthKit support in a future update, we will request your permission through the standard iOS HealthKit prompt, only read the specific data types needed for the feature you enable, and never transmit HealthKit data off your device or use it for advertising. Any HealthKit-related disclosures will appear here and in the App Store privacy label at that time.

What we do not do

  • We do not sell your data.
  • We do not share your medication list, health information, or personal identifiers with advertisers or data brokers.
  • We do not use your personal medication or health data to train advertising models or third-party AI models.
  • We do not access your iPhone's contacts, photos, microphone, or location unless you grant explicit permission for a specific feature that needs it.

Exporting or deleting your data

You can export or delete the data stored inside the Your Pharmacist app at any time:

  • Export. Use the export option in the app's settings to save a copy of your medication list, plans, and history to your device (for example, as PDF, CSV, or JSON).
  • Delete inside the app. Use the "Erase All App Data" option in settings to remove all data the app has stored on your device.
  • Delete the app. Removing the Your Pharmacist app from your device erases all on-device data associated with it.
  • Delete your ProofMode Health account. If you created an optional account, email support@proofmodehealth.com from that account and we will delete it and any associated records, generally within 30 days.
  • Cancel or delete your subscription. Manage or cancel your subscription at any time in your Apple ID Account Settings > Subscriptions. Apple retains its own purchase history under its own privacy policy.

5. Third-Party Services

We use the following third-party services to operate our Services and deliver features. Each provider has its own privacy policy governing how they handle data.

We do not sell your personal information to any third party.

6. Cookies and Tracking

Our websites use cookies and similar tracking technologies to improve your browsing experience and collect usage data. Cookies are small text files stored on your device.

  • Essential cookies — necessary for the websites to function (session management, login state)
  • Analytics cookies — used by Google Analytics to understand how visitors use our websites
  • Marketing cookies — may be used to deliver relevant content and measure campaign performance

You can control cookies through your browser settings. The Your Pharmacist iOS app does not use browser cookies.

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information, including:

  • HTTPS/TLS encryption for data transmitted to and from our websites and the app
  • Payment data handled exclusively by PCI-compliant processors (Apple, Stripe, Shopify)
  • On-device storage for medication information inside the Your Pharmacist app, protected by your device passcode, Face ID, or Touch ID
  • Access controls limiting employee access to any personal data on a strict need-to-know basis

No method of transmission over the internet or electronic storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us at support@proofmodehealth.com immediately.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Access — request a copy of the personal information we hold about you
  • Correction — request that we correct inaccurate or incomplete information
  • Deletion — request that we delete your personal information, subject to certain legal exceptions
  • Portability — request an export of your ProofMode Health account data in a common, machine-readable format
  • Opt out of marketing communications — unsubscribe from email lists at any time via the link in each email, or reply STOP to any SMS message
  • App permissions — enable or revoke iOS permissions (notifications, tracking, HealthKit if enabled) at any time in your iOS Settings

To exercise any of these rights, please contact us at support@proofmodehealth.com. We will respond within a reasonable timeframe, generally within 30 days. California and other US state residents may have additional rights under laws such as the CCPA/CPRA; we honor those rights on request through the same email address.

9. Children's Privacy

Our Services, including the Your Pharmacist app, are intended for adults age 18 and older, and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at support@proofmodehealth.com and we will take prompt steps to delete such information.

10. App Store Additional Disclosures

The following disclosures apply specifically to the Your Pharmacist app on the Apple App Store, in addition to the App Store privacy nutrition label shown on the app's product page:

  • Data linked to you: the email address you provide if you create an optional account; your subscription entitlement (managed by Apple and RevenueCat).
  • Data not linked to you: anonymous diagnostic data, crash logs, and aggregated feature usage counts used to keep the app stable.
  • Data used for tracking: none. We do not track you across other companies' apps and websites.
  • Purchases: processed by Apple. See Section 3 of our Terms of Service for subscription billing details.
  • Location, contacts, photos, microphone, camera: not collected unless you grant permission for a specific feature that needs them; declining does not disable core functionality.

If we materially change what the Your Pharmacist app collects, we will update this policy and the App Store privacy label before releasing that change.

11. International Users

ProofMode Health is based in the United States, and our servers and third-party providers are primarily located in the United States. If you access our Services from outside the United States, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the features of our Services. When we make material changes, we will update the "Last updated" date at the top of this page and, where required by law or by App Store policies, provide additional notice inside the app or by email. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: